Why isn't my credit card swiper working?

If your credit card swiper isn't working, then try these troubleshooting steps:

  1. Make sure the swiper is fully plugged into the audio jack on your device.
  2. Turn up the volume on your device.
  3. Restart your phone, reconnect the swiper, and try again.

If the credit card swiper is still not working, then go into the main menu, and hit Support and Feedback. Tap App Support to send us an email and let us help you resolve the issue.

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