MINDBODY Express® allows clients to leave tips at the time that an appointment is checked out, provided the following conditions are met:
- Tips can only be left when checking out an appointment.
- Clients must pay for the appointment during check out. They won't have the chance to leave a tip if the appointment is completed using a previously purchased pricing option.
- Clients must pay by credit card in order to leave a tip.
- Tips cannot be "sold" separately on the Retail screen within the MINDBODY Express app.
When you check out a client’s appointment, the client has the option to leave a tip if they pay by credit card.
Here’s how it works:
- Tap Schedule in the main menu.
- Select the appointment that needs to be completed.
- Tap Check Out.
- Choose the pricing option that the client wants to purchase, and then tap Check Out again at the top right.
- The appointment must be completed using either a stored credit card, or by swiping or keying in the client's credit card information.
- Confirm the amount to be charged, then tap Next at the bottom of the screen.
- Hand the device to the client, so they can sign for the purchase and choose a tip amount at the top of the screen. Tap I agree to advance.
- Confirm the price once more, choose to email the client a receipt if desired, and tap Process Sale to complete the transaction.