Frequently Asked Questions

• Can I view the electronic signature from a credit card sale?
• Can I refund or cancel a purchase through the app?
• Can I delete a client through the app?
• Can staff members clock in from the app?
• How can I check which MINDBODY Express® version I have?
• How can I check which Android version I have?
• Why can't I find a complete list of compatible devices?
• How can I tell if my device is compatible with MINDBODY Express®?
• Can I use my integrated merchant account with MINDBODY Express™?
• What is the Business Snapshot?
• I can't log in to Express™. What am I doing wrong?
• Which Android devices work with MINDBODY Express®?
• Do I have to connect to a wireless network to use MINDBODY Express™?
• How can I give feedback about MINDBODY Express™?
• How do I switch locations?
• Can I change the price of an item during checkout?
• Why can't I sell my contracts in MINDBODY Express™?
• Why isn't my credit card swiper working?
• Why isn't my Bluetooth scanner working?